Contact Us
Luxe Bridal Samples
1a, 211 Ben Boyd Road
Neutral Bay, NSW 2089
Australia
Phone: +61 2 9904 5711
Email: shop @luxebridalsamples.com.au
Hours: By appointment only
Closed Sundays and all public holidays
Click here to view our Terms & Conditions
Appointment Fees
There is an appointment fee.
A credit card is required at the time of booking and a 1st appointment fee of $100 (see below) will be charged for your exclusive one on one 1 hour appointment with your professional bridal stylist.
Monday - Saturday Luxe Bridal Samples appointments incur a $100 appointment fee (NOTE: Cancellation policy for these appointments require minimum of 48 hours notice or a $150 cancellation fee applies).
All special events including trunk shows and sample sales also require a minimum of 48 hours notice or a $150 cancellation fee applies.
Please note our cancellation policy is inclusive of all appointments including 1st, 2nd, 3rd etc.
Luxe Bridal Samples does not give any refunds, exchanges or credit notes for any reason including change of mind, cancellation or postponement of wedding.
Please note:
There is a 2% surcharge on all American Express transactions.
Your $100 appointment fee will be charged to your nominated card 48 hours prior to your appointment with us. If you need to change or cancel your appointment, please provide us with at least 48 hours notice otherwise a $150 cancellation fee will apply.
Due to the large discounts already offered on our sample gowns, this appointment fee is non-refundable and will not be reimbursed at any stage even if you go ahead with a gown.
Appointment Request Form
To request an appointment, please fill out the form below. A team member will contact you during business hours to discuss and arrange your appointment date and time.
Please note for Luxe Bridal Samples appointments a $100 appointment fee applies. Card details are required at time of booking your appointment. Please visit our Terms & Conditions page for more information.